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1. How much does it cost? There is no monthly subscription. 2. Is there a set business level requirement? There is no pre-determined minimum business level requirement. 3. Who can use it? Any mortgage intermediary registered with the FSA can use DIY Packaging subject to lender approval. Please note If you are a member of a Network you should make your Principal aware of your intent to use the DIY Packaging system. 4. What types of mortgage are offered? Our panel of lenders provides you with access to a wide range of products. Self Certification, Adverse and Buy to Let and a varied range of exclusive products are available. 5. When will I get my procuration fee and processing fee? We will pay your procuration and processing fees within 48 hours of notification that your case has completed. 6. How will I know what I am due to be paid? As soon as a case is loaded on the system the Fees page gives you a detailed breakdown of what you will be paid on the case. 7. How do I use the system? Full training is provided. Click on the Training tab for further details. 8. What is the difference between DIY Packaging and Satellite packagers? If you were to become a satellite packager then you would be given the lender's packaging manual and would be expected to interpret it yourself and produce all the documents. You can earn more than we pay with DIY Packaging this way but there is more work involved. With DIY Packaging we offer a wide range of lenders and guide you through the process, please refer to Panel list & Fees section of this site for full lender list. You don't need to think what you need to provide because we list it for your particular client and we provide the reference letters pre-populated with the applicant details. We also offer the backing of our experience and expert knowledge and have the New Enquiries team at hand to help replace a case if it falls outside one lender's criteria. 9. When will electronic Dip be available? Electronic Dips are now available using DIY Packaging. Once the online Dip form has been submitted via the website, our New Enquiries team will contact you to let you know the client's options. 10. Who instructs Valuation and Credit searches, and once instructed how long do they take? We instruct the credit search and the valuation but at your request and at a time to suit you. Your request will be actioned on the day of receipt. Timescales on credit searches depend on the lenders response times to on-line DIP's. Valuations are instructed via Quest where appointments must be made within 48 hours. 11. What's the catch? There isn't one. As you take on the administration, you are in control. 12. Why do you retain some of the Gross Fee? We provide you with the technology to underwrite and process your cases and audit the cases to satisfy the lenders requirements. There is an enormous amount of work involved in keeping the rates and criteria spot on. We are investing in enhancing the system even further and hope to be able to negotiate higher fees on your behalf.
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